We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
22 Dec 2018 19:24
22 Dec 2018 08:36
Sooooo long shipping, almost 3 months. Extended the protection until I wrote to him "ватафак?" He ordered to open dispute. After a couple of days the parcel arrived, the dispute to prod was the same money. The joke is that after learning about the dispute husband upset and I ordered him the same hat from other store.
22 Dec 2018 04:21
For a long time, has stopped coming
22 Dec 2018 02:16
Good hats, but different sizes!
22 Dec 2018 00:51
21 Dec 2018 22:05
Goods come back the money.
21 Dec 2018 08:16
Ordinary double layer thin dimensionless caps, so as the picture not rolls. For different head sets is not predictable. Product not понраввился, black hat seemed to shine (this material). For the money that is expected to good to expect was bezsmyslenno. By The Way when unpacking terrible smell damp, apparently Warehouse or production somewhere in the basement.
21 Dec 2018 05:37
Excellent! His Son liked. Summer Northern option.
20 Dec 2018 19:16
Item is unfortunately not come
20 Dec 2018 08:54
20 Dec 2018 08:35
Hat ordered, waiting for 2 months, came. His Son went very well. Long Service! Need to order in advance with the summer to the end of the autumn came! And so cool hat!
20 Dec 2018 03:12
Shipping for almost two months. Good hat in spring, Autumn.
20 Dec 2018 02:00
20 Dec 2018 01:21
very good product and fast delivery
20 Dec 2018 00:46
Gorgeous Sporty hat for warm weather
19 Dec 2018 13:05
Cap never came. Seller returned the money
19 Dec 2018 11:57
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