We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (17)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
23 Dec 2018 01:02
Super warm. Good quality.
22 Dec 2018 13:17
Fast shipping, kowtow зимажиж! Well-packed. Quality to look decent. Adjustable wrist adjustable cuff, all functional. The court is only-5,-8 everything is fine, please. Not ready to, to the point that big, clumsy, a shovel sharpened. Until The discomfort. But then, that keep warm, these things-a fact! Its value pay more!
21 Dec 2018 08:47
21 Dec 2018 05:01
Gloves good, think warm, well made, delivery fast, no smell
21 Dec 2018 01:09
fast very good
20 Dec 2018 21:31
Gloves match. Size M fit. Neat stitching. Tested their at-8-hands do not freeze. Goods store recommend.
20 Dec 2018 17:49
Gloves CLASS!!!! Live for the polar circle-43, schёl 3 km, very warm, they are warm, идёш in a shoot hunting, hot!
20 Dec 2018 08:14
Product description. Take the instructions in the product description, all fit. The quality is good.
20 Dec 2018 05:04
The photo assumed that they would be less. Great and warm) Arrived quickly, are quite good.
20 Dec 2018 00:17
Excellent gloves,-35 with Northern wind 9 m/with felt comfortable, even hot
19 Dec 2018 22:35
Good size fit wonderfully
19 Dec 2018 17:48
Like normal price. Hand a little sweat
19 Dec 2018 11:45
It is fully consistent with the
19 Dec 2018 09:40
Great quality gloves, worth the money! Nice and warm.
19 Dec 2018 03:45
Good quality, nice and warm, inside very soft. Fast delivery, good store
19 Dec 2018 01:25
Really a very good quality. The first test -12C by 1.5 hours, no any cold for my fingers. The size M for my hand is ok, the boots size 42-43)
18 Dec 2018 23:52
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