We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
23 Dec 2018 03:09
22 Dec 2018 12:41
Ordered 23. 11 it 20. 12 Hat suppersky .. myagenkaya.. Nice body color match .. carefully sewn .. Never stick out His Son 12 years.. Fit perfectly.. Like only negative. Came with an act of the differences in weight stated 300.гр.. And it's 197 in fact package incised and sealed with tape vidimo there has been enclosed gift from the store has opened the package mail hat with scarf was inside Actually it and ordered .. Why did not open then.. That order-received a someone in the mail that coveted the present seller-Shame!! in general, the seller and Shop put five.. Recommend!!
22 Dec 2018 10:20
This same as description
22 Dec 2018 04:56
Good package for your money. To the north, of course, but with a hood in minus 50 ears "did not disappear")) quality is good, do not stick out, no smell, looks the same as the picture. Shipping is fast enough for Ali-ordered 28.11.18, received 17.12.18. Track to track all the time. No contact with.
21 Dec 2018 21:18
very good. it fast.
21 Dec 2018 10:24
21 Dec 2018 08:10
Very big size, child took 10 years is very high and her husband also
21 Dec 2018 07:57
Tomsk package make it less than a month, the quality is great: pleasant to the touch, like really warm. A few days later promised good cold, check-Unsubscribe.
21 Dec 2018 06:30
No complaints about the product. Warm. Thank you
21 Dec 2018 03:55
Set a blast! Son loved it. Both in appearance and quality, very soft and comfortable material. Seller put gift, thank you! Recommend.
21 Dec 2018 03:42
Martial is beautiful and good but the Goods goods only to wholesale
21 Dec 2018 02:36
Cap ears do not freeze, neck warm. Sent quickly!
21 Dec 2018 01:22
Cool hat. Nice body odor No. Very much son.
20 Dec 2018 23:02
Shipping to Germany exactly 2 weeks, super! Hat good, quality is quite good. Recommended items and store!
20 Dec 2018 22:32
It 'S just great! Shipping took only a week! This record time for Ali! Respect
20 Dec 2018 22:14
Very warm set. His Wife happy. Seller added small gift-rope with kulonchiki. Detail and nice.
20 Dec 2018 20:11
product was awesome but little loose
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