We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (16)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
22 Dec 2018 23:51
Pretty warm (by me) and cool gloves, look very high quality (they actually are). But the large size of the man's hand. In General, recommend gloves all with big hands.
22 Dec 2018 21:01
Like gloves, warm, cool look
21 Dec 2018 22:16
21 Dec 2018 12:59
very comfortable and warm every recommendation for the store
21 Dec 2018 09:32
Happy gloves. Comfortable and stylish.
21 Dec 2018 02:19
Gloves too large a little, even taking into account the fact that is not small hand, well, for winter percha is OK, but that's one thing, as it is sewn between forefinger and middle so that in "перепонку pressure, the feeling that Sewing gloves for tech one index finger outside the short. Well, maybe in the studio to get better. Well, so warm and strong.
20 Dec 2018 20:48
Order 12.07, received 12.20. In view of the very good. Look at how to continue to lead
19 Dec 2018 23:44
19 Dec 2018 09:58
All the rules
19 Dec 2018 07:51
What was expected. This money is a good product! The Only Thing that upset the speed delivery! Gloves arrived delayed nearly a month :( winter will soon end :) Understand that the store is not to blame for speed delivery! But sorry that I was paying special money for Expedited shipping :(
19 Dec 2018 06:00
Wonderful gloves) Thank you)
19 Dec 2018 04:17
Very like, warm, thick. Advise
19 Dec 2018 00:01
17 Dec 2018 10:08
Look gloves beautiful, but unfortunately not warm brand: Put them at 0 °C, and my fingers frozen within two minutes. Blown through, as if they are not, so that if you have fingers freeze, these gloves are unlikely to warm. Track number is not monitored. Posting a month (to Belgorod).
17 Dec 2018 06:41
Gloves cool. my husband went though hand is not small. well, do not stick out and no smell, hope long sweep
17 Dec 2018 06:19
I'm very satisfied for the product, good quality I recommand this supplier
16 Dec 2018 22:07
Fits the description of goods, quality much. Track tracked bad. Delivery to the stated time. Very glad that had come before the New Year-ordered the gift. Thanks to the store.
16 Dec 2018 11:00
Love it, great quality
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