We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (17)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
22 Dec 2018 12:29
Nice glows thanks
22 Dec 2018 07:39
Gloves are well not smell but for winter with 15-20 no maximum 10 degree!
22 Dec 2018 05:11
Came for six weeks. No smell. Sitting on the hand tight. Goods to track. Seller recommend, a good product. It came in a month and a half. It doesn't smell. On hand, sit tight. Item tracked. I advise the store, the goods are good.
21 Dec 2018 16:44
21 Dec 2018 04:00
Goods несколко is different than the picture, but in general, all OK
20 Dec 2018 06:59
Excellent gloves! Cool quality! Thanks for shipping and fast delivery! Recommend store!
20 Dec 2018 05:43
Warm, but the hard frost tried yet
20 Dec 2018 04:17
Excellent gloves, warm.
20 Dec 2018 03:55
quality product, very satisfied
19 Dec 2018 22:00
Gloves excellent, feel free to take! True rubber palm cold dubeet and becomes slippery. AND in general, neat stitching and phone responds to OK!
19 Dec 2018 18:59
19 Dec 2018 04:17
I like it
19 Dec 2018 03:42
Size fit perfectly. Very warm, but in severe negative certainly will not be saved
19 Dec 2018 02:48
Gloves is very cool! His Son liked. Look like the picture. Fully comply with the. Come quickly. We are very happy, store-thank you very much!!!
19 Dec 2018 02:47
Wonderful, thank you!
19 Dec 2018 00:25
Gloves are excellent. Long time, about 2 months. Maybe my luck. Seller quickly get in touch.
18 Dec 2018 22:43
this item is good, the material is fluffy, warm and thick
18 Dec 2018 08:54
Fast shipping. Track to track. Size for little hands.
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