We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
23 Dec 2018 02:44
Gloves came right to your door, inside insulated, color match the description, with touch phones work.
22 Dec 2018 07:50
Plump women's hands, cold-30 certainly will not transfer the street for a long time
22 Dec 2018 02:43
21 Dec 2018 23:50
Parcel not come. Money Back in dispute.
20 Dec 2018 10:28
About wool, cashmere and cotton in description lies! Real 95% acrylic, 5% spandex. The female hand P. 7.5 fit perfectly. The thumb hole. "Friends." For 114р. Come down, not more.
20 Dec 2018 10:01
Good gloves, like her daughter.
20 Dec 2018 04:36
20 Dec 2018 02:07
They Are unreal! Very cool, warm even-it was all very unexpectedly. The Sensor works fine in them, will enjoy the fun! The Color is a little darker than the photo. Me not critical. Thanks to the store. Recommend.
19 Dec 2018 14:33
Good quality will order again
19 Dec 2018 06:56
Goods came after 20 days Moldova, very cool! Really warm and work on the sensor, very satisfied
19 Dec 2018 06:31
It works thanks, come quickly
19 Dec 2018 05:18
Thank you for the good quality! Size small a teenager girl or baby, and all is well. Delivery 30 days
15 Dec 2018 03:50
The Sensor works
13 Dec 2018 10:41
Good, soft, quality is good, inside the light down like an angora, sensitive fingers work on the phone, in the most!
13 Dec 2018 05:50
The Parcel was 3 months, sent more than two weeks, wanted to open a dispute, could not, as a result of course received, but unpleasant
13 Dec 2018 04:55
Goods arrived. Money back.
12 Dec 2018 22:21
Excellent gloves, however much of wool big question.
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